Building Emotional Intelligence for Leadership Success

This Baseline Skill Builder helps you strengthen your emotional intelligence, a key skill for leadership and team management. You’ll be scored on:
Recognizing and managing emotions
Regulating your emotional responses
Influencing others with empathy
With a clear four-point scale, you’ll practice scenarios that challenge your emotional intelligence, equipping you to lead with empathy and build stronger teams.
 
Scenarios
Helping a high-performing but abrasive team member manage feedback and emotions after a difficult meeting.
Handling a colleague’s emotional outburst by staying composed and offering support.
Make your own scenario: Create a leadership scenario where emotional intelligence plays a key role.