Resolving Cultural Misunderstandings at Work

Cultural misunderstandings can disrupt team dynamics. This Baseline Skill Builder helps you resolve these issues with sensitivity and respect. You’ll be scored on:
Addressing misunderstandings respectfully
Listening and responding with cultural sensitivity
Fostering better understanding
Through practice and a four-point rubric, you’ll learn how to navigate cultural differences effectively, promoting harmony within your team.
 
Scenarios
Explaining a cultural practice to a colleague who misunderstood its significance.
Addressing a comment made by a team member that unintentionally offended someone.
Make your own scenario: Create a scenario where a cultural misunderstanding needs to be resolved.